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Wyndham/Fairfield - Misled & Lied to

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Tuesday, 11 November 2008 18:00 Written by Fred & Donna Heintz

Persons Involved:
Representatives of Wyndham Nashville,
Shelia Luquire
Steve McDaniel

Date of Problem:
2008-11-11 12:32:24.0

We were told that in order to use the new program of Wyndham, Called "Extra Holidays", you must first buy points into Club Wyndham.

In Truth: Extra Holidays is a program that anyone who is already an owner of Wyndham points in the Fairshare Plus program,and you have a reservation at any of their Resorts, you can send it to the Extra Holidays Dept. and they will rent it for you. You do NOT have to buy anything to use this program!! They take a % of the rental. We were lied to.

We were told that if you obtain a Wyndham Rewards Credit card, you can charge payments and maintenance fees to it and earn reward points that can be used toward your maintenance fees. NOT TRUE! The credit card company and program knows nothing about this.

A Word to All: Always take a tape recorder and place it on the table and hit record. it can save you Thousands.

CONCLUSION: If anyone has or had this problem, please call; Micheline Aris # 407-345-6428, She is working on our complaint.

Or you can email us at: donnanfred@yahoo.comThis e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Thank you in advance for any cooperation in this matter. Maybe we can be of help to each other

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Comments

0 # Guest 2009-04-20 08:09

As of 1/13/09 this problem has not been resolved. Everyone we talk to says they will get it resolved, but instead, after 3 or 4 contacts, we don't hear from them again and they won't return our messages.

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0 # we are stuck with wyndham also — wendy 2011-08-21 21:54

we have spoke to micheline aris regarding our complaint about false advertising and poor selling practices.. basically all she said was there was nothing she could do.
they are all a bunch of scamming liars and will not help .

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