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Every year once we have consistently paid our fees and requested deposit to RCI and Solmar has either overlooked or refused our requests. 

RCI has been nothing but helpful; however, has indicated only Playa Grande / Solmar can deposit weeks to RCI for this resort.


I have either called, emailed This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or written in EVERY YEAR once fees have been paid to have all weeks deposited and SOLMAR has screwed us -- I have requested they fix their mistakes and deposit our weeks + reported to the BBB complaint #8856767.

 

 

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Comments  

 
0 # ownerSilvia Raum 2012-01-31 20:31
The same thing happened to me.
I was not able to deposit my week. RCI says they can not deposit Playa Grande 's week.
What should I do?
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0 # RE: Playa Grande Solmar - Deposit ScamDanna Numerow 2012-02-06 02:15
That really sucks. Luckily we've never banked so I've not been in that situation. I am at the resort now. We received a letter from Hector under our door and met with him and his supervisor Nieto who are really just time share salesmen. I liked Hector, who was brought up in the states and has come back to Mexico to work...anyways...maybe he can help direct you ? He's a rookie but he has a supervisor. ...and they have a supervisor.......Cell phone. 0115216243553246

Good luck. Hope that helps.
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