|
The following is a copy of my case with the BBB:Complaint filed by: Rieve Rockwell Complaint filed against: Shell Vacations, LLCBusiness InfoNAME:Shell Vacations, LLC Embarassing to admit but i was a victim of a timeshare scam. I have a timeshare property and i've been wanting to either sell or rent it out. So when an agent from professional resort advertising called me and told me all guarantees that they saw my available weeks and that they have companies who are already lined up to rent it (Coke and AT&T), i fell for it. We were sold a lie- 3 hours of talk - bought what we thought was a week of use and found out 3 months later it is only points and not even enough to go back to resort we bought at!!! They pressured us to buy a timeshare. We were scammed big style.  We can´t get rid of our timeshare now. I don´t want anyone to be a victim.  Westgate is the worse. I am an SVC club member. I paid $7,000 ten years ago and about $500 annually. Lastyear I was involved in major auto accident and lost the majority of function in my lower extremities. Theres no reason why I still can enjoy and life and after attempting in vain for several months to book a handicap accesible room through shell and being told conflicting information and then finally "not at this time but possibly in the futureI" I filed a complaint with the BBB. I don't know what SHELL VACATIONS CLUB is thinking! Interval International has almost no resorts for extra getaways, no last calls, like RCI used too. I was so happy with RCI and Shell Vacations Club didn't even give us the choice to keep them, they just decided it was the best thing AGAIN for them so they went ahead and made the switch. Seriously, if you are someone thinking about buying a timeshare, stay away from all of them, but especially SVC. I bought my timeshare outright with cash with my then girlfriend, now wife, 7 years ago. Hacienda Tres Rios - still in dispute with company. I think most positive reviews are from their employees and sales team who sit in the office watching every negative comment on TripAdvisor. I was employed as an independent contractor by my husband (soon to be ex-husband) and owner and CEO of TIMESHARE LIQUIDATIONS AND INVESTMENTS, LLC. This business and all practices are a complete and total scam, as Mr. Justin Scott Fazio, owner, has never fullfilled any of his contractural agreements that he had promised his clients. I am writing to complaint about this company because uses false, unfair, fraudulent and misleading high-pressure sales tactics to consumers to induce into a contract by false and fraudulent representations. Every year once we have consistently paid our fees and requested deposit to RCI and Solmar has either overlooked or refused our requests. RCI has been nothing but helpful; however, has indicated only Playa Grande / Solmar can deposit weeks to RCI for this resort. I sent this complaint to Grand Mayan Dec 7th 2011, I have not heard back from them as of Jan 1st 2012.My name is Terre. My daughter, Annie, and I are Grand Mayan owners. I don't know my account number but I wanted to lodge this complaint anyway.On the 2nd of November I and a friend, John went to Ixtapa for a week vacation. Me, mainly lay around the pool, for John it was archeology pictures and history. This company: Travels dream unlimited contact timeshare owner. Offer them a huge amount of money ($ 2600) for each week they deposit on RCI or II. But there is a catch. You have to pay them $100 upfront for every week you want to rent.  We own three Timeshares at Summer Bay Desert Club Resort and can not use one of them this year. It appears we are being punished again. I think it goes back to the purchase of The Crown Club that we were talked into by their lies. Don't ever ever go to the 90 min timeshare presentation from Promotora Sunset Beach Clubs, SA de CV (Sunset Group) in Cancun. They kept me there for nine hours! They put charges thru my credit card when I asked them not to. We bought our timeshare in 2004 and it has not been anything like we were told. My wife and I have a Grand Bliss Master Suite, and have been very satisfied with the times and rooms that we have booked through this ownership. Like so many others though we are much less happy with the whole experience of high pressure and costly presentations that we have attended. we can't be sure that the amount of investment we have made will ever be recovered. Property Consultant Services contacted me offering to sell my timeshare for no fees. They sent contracts and and we exchanged refundable monies to be refunded at the end of the transaction. I had a confirm reservation for a ski resort since last summer. I got a call from the RCI rep few days ago, he said due to the company over-booking, my reserved resort is not available anymore, he offered me some other resorts let me to check them out. Whatever money is paid up front to Bluegreen Property is a total loss to the buyer and therefore a total scam. I paid $17,975 for deeds that give me 10000 points a year IF I pay the yearly Maintenance fee. The maintenace fee is NOW $909 per year. The first year maintenace fee when I signed up in 2005 was only $474. It entitles me to one red week (for example Harbor Lights in Myrtle beach) |
|
|