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El Cid - Fraud

El Cid Vacations Club Fraud

I am very frustrated because the way El Cid has treated my wife and me; we bought a timeshare with them. Our sales person was a man named Rui Veloso I don't know if it's his real name because of all the lies he told us.

Maybe his name is also untrue as everything he presented to us when selling us this membership that is worth nothing. Has no resale value and have lied to hundreds of people. I know this by reading countless of complaints against this company on the internet.

I warn all the people who are going to Mazatlan:


Buying at El Cid was the worst mistake of our lives and right now we are stuck with it, they don't want to give us our deposit back.

We were given false promises verbally as well as in writing. Below, are the documents Rui Veloso gave us. We called him many times and he is never available to talk to us. He is a very different person from the one we knew the first time.

He told us that the sale of our membership fro m Mayan Palace was worth a minimum of $40,000 US dollars and the sale was guaranteed in no more than 180 days. This deadline was June 14th and nobody from El Cid or anywhere has even called us.

We also asked him for a letter stating that if they could not honor their part of the deal to cancel the agreement. He gave us one, but now he is saying that we can cancel but we will forfeit our $7200 US. Is this fair?

The Federal Timeshare Association told us that El Cid has many complaints in PROFECO, the better business bureau in Mexico.

Please beware of the deceitful sales practices of this resort. This is not the way businesses are handled in Canada. Do not go to El Cid, Mazatlan or Mexico. The laws do not protect you.

Please visit to see actual documents provided by these scammers.


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0 #3 Matilda Palmer 2015-10-06 18:08
Beware of this company. Is one of the most fraudulent in the timeshare industry. There is another fraudulent resort too:
0 #2 Jim Neal 2012-06-13 03:57
El Cid s nothing but a rip-off. They are nothing buy liars. Never attend any timeshare presentation without taping the entire presentation, audio and video, and tell them you are doing so. NEVER believe anything a salesman in Mexico tells you. Lying and deceit are a sport with them.

If you get ripped off, NO NOT be too embarrassed or ashamed to complain to or about them. Dispute any payment made to them with your credit car card as soon as you can! You are wasting your time trying to talk to them, deceit is an organizational behavior with El Cid. Our salesman was Jacob Koppel, an accomplished liar!
0 #1 Andrea 2011-05-12 01:33
We too purchased a timeshare with El Cid, La Ceiba. We were promised food and drink included, which we later found out was false. We were told that if we later wanted to sell, they would sell it for us....false. We can find no one to sell it for us without an upfront fee, since we still owe on it. Would think that Wyndham would come up with a solution for disgruntled customers.

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