Hacienda Tres Rios - still in dispute with company

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Hacienda Tres Rios - still in dispute with company. I think most positive reviews are from their employees and sales team who sit in the office watching every negative comment on TripAdvisor.

They circumvent the 5 day cooling off period in Mexican contract law by not allowing you access to their travel club VIP Travel for at least that period. Then you discover the holes in what they sold. Fodder for their aging properties I believe. They refuse to show up for meetings with Profeco - the comsumer protection agency. Good luck dealingwith them on your own. Very dishonest company. I cancelled because I will not make travel plans with dishonest unethical people - not worth it.