Industry Complaints Time Out Vacations - Is a SCAM - RIPOFF - FRAUD
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I need people to get back in touch with me for the possibility of forming a legal action agains TIME OUT Vacations.
We attended a Timeshare presentation as many have and for our time were given a certificate for a one week vacation through a group called:
TIME OUT VACATIONS
We filled out all our paperwork as requested and sent it in on time and they agree we did everything correctly.
In order to get the FREE Vacation we had to book for March 2010. That was in August 2009.
They told us they would bill us a $200 deposit that would be returned to us after our trip if the property was not damaged.
Come November they got back to us - no trips available in the free month of March 2010 and we would have to pay $350 for a peak week in February 2010 and gave me a hotel they wanted to send us to.
I looked up the hotel and it is nice - but having a sale - in February 2010 I could book that hotel for $365 on my own.
TIMEOUT refused to budge and is keeping my $200 because I did not take the trip.
My plan is to go to the State of California Attorney General and do a class action law suit for my vacation and my $200 deposit.
Also I need to check what action can be taken against Global Discovery Vacations for committing this fraud.
Please write to This e-mail address is being protected from spambots. You need JavaScript enabled to view it if you have experienced this fraud by Time Out or Global Discovery Vacations.
Also - I have all my paperwork and emails showing what they did and I hope you keep yours as well.
Steven Schenck
(916) 265-3431
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Comments
They directed ne to the website: www.timeoutforvacation.com
Anyone with a dreamweaver package can create such a website.
To register they wanted my creditcard info, no way that I am gonna give this to a complete stranger.
This componany is definately a scam
If i buy something and I change my mind, it should be veryy easy to get my money back. And the sale person should not try to convince me other wise. It's in my right!!!!!!!
It say so on theis web site, money back guarenty!!!
i canceld my card and wrote and rang and emailed them. the same day. two weeks later and no response from them.
i have informed fraud creditcard dept.
still proceeding.they are TROUBLE> will keep you posted
13 days, 5nights in orlando florida, 3 days 2nights in daytona beach in a five star hotel and 5 nights in mexico.
It got better..I had to pay $598 Aus dollars in Govt taxes and they needed to confirm who I was by asking me to provide my credit card number???? Alarm bells rang and I questioned everything!!! I was put thru to a manager who had no idea how to send me an email so I can investigate further. In the end I hung up!! This IS A COMPLETE SCAM AND THIS NEEDS TO BE STOPPED NOW!!!!
They say on their webpage, 100% guaranty, yeah right guarenty you lost your money. You get your money back minus, administration fee, it doesen't say how many that is.
It's true, that they excist true the years, if I had the means to sue them I would.
all expenses paid, and are sending me conformation via email and sending the package to my home address- should i be worried?....i never gave account number!
Im pretty excited about it if i have won
I hope for you, and if it's true, enjoy your vacation.
I cave mine, and I cancel it just in time, still waiting for my money back. I hope I get it back, I'm getting worried, it's over a week.
they asked me for another card too because i wouldnt be able to use the one i won with abroad!!!
Also can someone explain exactly how my bank card won me a holiday anyway!!!!????
they hang phone on me when found out that am not ready to give my cc to them,but i have given them my adds,post code,house no,everything about me,which they can still use.their phone no is not even working019650007458,just sorry for other
ppl that will fall into this,i really do
First, I want to apologize for the post(s) above by “Ron Brown”. Yes, he was an employee and no he does not work here any more. What he posted has SOME truth in it, but the language and name-calling are totally unacceptable and I want to apologize to all of you on this Blog for the crudeness of his comments, which by the way were never authorized by Timeout for Vacations' management.
If you will have patience with me I want to use some of his words but phrased properly and without the nastiness.
We do understand the genuine concern you feel when you get a call from out of the blue offering a great vacation at a great price that seems too good to be true. While that is certainly understandable, it is evident that there is no one here on this Blog complaining that the vacations and resorts are not "real" or that they were lied to about the quality our Vacation Resort Packages. And we are actually talking about hundreds and hundreds of people that have experienced one of our Holiday Package Vacations and were deliriously happy, and of course, happy, content clients are not on the Internet searching to find out if Timeout for Vacations is a SCAM...they already know better...so you will not see their opinions here on this site. BUT...IF they had gone on one of our Holiday package vacations and felt cheated, you can be absolutely certain that they would be here loud and clear! However, you don't see them here and you never will.
Another complaint that is notably absent from this Blog is of anyone having their credit card info 'misused' or 'stolen'. Timeout for Vacations happily takes you to our website which lists all of our contact phone numbers. All of the available resort information is listed for your perusal. Nothing is hidden or obfuscated. We do send you an email confirmation of your purchase and we send your package in the (snail) mail. Yes, we have aggressive, dedicated sales people that work hard to earn your business, but if a genuine SCAM artist were trying to steal from you, be it your money or your credit card information, they would be telling you that, “Hey, everything is included...All your Airfare...rental cars...meals...limo-rides by Minnie and Mickey Mouse...All that you have to do is make reservations and everything will be taken care of for you!” There would be no requirements to take a tour or presentation!
You know, the people who come here and post negative opinions, without any real knowledge of the true situation, are doing everyone else a disservice. Many people would love to go on a once-in-a-lifetime holiday at an amazingly low price, but because of negative posts by people who don't have the facts, they are scared to take advantage of this great offer! And that's a shame!
It's not very funny really, but the people who are yelling SCAM and posting without a genuine understanding of the situation are the ones who are actually guilty of SCAMMING people!
Our customer service number within the continental United States is: 1-877-640-5003 and outside of the US it's 001-302-857-0203. Please feel free to contact us anytime between 9 am and 5 pm Monday thru Friday Eastern Time.
I was on time to cancel. Timeout for vacation, charged me 155 euro, its $200, it's 30% of what the package costed. And this for administration !!! You don't say on your site how much the costs are, it's way to much, absurd!!! Normaly cancelaton fee is 10%. In my case it shoot be $90 but $200 is ridiculous. And it says administation fee on your site, I think is less than $90. I work hard for my money, you would enjoy my hard earned money. I hope you go broke soon!!!!!!!!!!!!!!!
and i want to know hoe they have my credit card details before they ask me to confirm it....i'm not saying it's a scam but i would really like to know from someone who has gone on the trip already to prove it isn't a scam....?
please help...!!!
If you send back the pakkage AND they recieve it with in 30 days you some money back. They capt 150 euro for administration cost. Yeah right.
It cost me more than that, 10 euro to sent back the pakkage and the phone calls off course. E'mail them and tell them, don't bother sent the package. And to take contact with you insteat of your mother.
Good luck
I am still fighting for getting it back. What can I do??
Otherwise you have to mail them that you want to cancel the package and send back the package they going to send (try to cancel that before they send it, so you don't have to don't have to send it beck (costed me 10 euro)
They will keep 30% from your money. So concat you bank first, maybe you get all youre money. Your bank will check if it's a ripoff and than send back your money. I was to late to get my money back through the bank, that's why they kept 155 euro from me. It's a lot off money to gave away to those thieves.
Good luck
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